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Helibits is nothing without its valuable customers. I will endeavour to make your purchase a safe, reliable and courteous experience. If things go wrong I am in no doubt that I will hear about it and I look forward to resolving the situation. When things go right it is also nice to hear about it. I appreciate it when people take the time to let me know. If you have a comment please send it to me at alan@helibits.co.uk
Alan,
GREAT SERVICE GOT GOODS THE FOLLOWING DAY GREAT SERVICE KEEP IT UP
BILLY LYNCH.........FAULDHOUSE AND CUMBERNAULD MODEL CLUB.
Thankyou very much for the prompt service. Even though it was late Bank Holiday Monday I still got my stuff in a couple of days. Excellent! I'll be shopping with you again - hope it's not too soon though; don't like decking my .90! :-)
Regards Ian,Chesterfield
what can i say every thing i have ordered has arrived on time with no
probs and the parts are the same as what is shown on web site i have
ordered several times now and will be ordering several more
many thanks
Martin Lewis uk
I would just like to let you know that I am in receipt of my order dated 13th April and delivered the following day here on the mainland. As the items were required for crash repairs I am now in the position to be able to fly this weekend and I can only thank you for your efficient and friendly service and hope that others will follow your example.
Rest assured I will continue to remain a customer.
Regards,
Barry Emmens.
Hi Alan, This is the first time that I have bothered to send a testimonial to a supplier, but in your case I felt I had to. In view of the relative small size of my order I was astounded at the level of service and customer care that I received, the best I have experienced on or off-line. Your site will definitely be the first I visit the next time I need something. You deserve every success.
Regards
Charles Coxsedge
East Sussex
Hi Al,
Just thought I would let you know, parts arrived as usual...spot on the next day, do me a favour and make one of my deliveries a day late...because your spoiling me with the fast service, he he he. Once again thanks Al for great service
Barry Simkins UK
As I have always received good quality service from you I thought I would
write and say thanks for a great service. My parts are always here very
quickly and have never been any problems. I will recommend your site to
everyone I know.
Many Thanks
Kieron Lakin UK
Hello Alan
I received parts for my raptor 30, I am very happy with your services, I will place another order to you to finish my raptor for the 3d. thank you very much. because the service is trés fast
best regard
Philippe France
Alan,
What can I say that hasn’t already been said? Well, I could change the
direction of the comments by adding an element of negativity but, anything
written in that sense would be wholly inappropriate, completely uncalled for
and most of all, totally untrue. After crashing on Sunday, a fair bit of
‘humming’ and ‘harring’ about where to buy from and how much I should spend,
I stumbled across your site late on Tuesday evening and found everything I
needed in the one place AND saved a good few quid too!
When I placed my order (I hadn’t seen the customer comments at that time) I
was doubtful of receiving my parts before my day off from work on Friday,
having left everything to the last minute. How wrong could I have been? My
parts arrived before Thursday lunchtime and thanks to you, my heli is now
ready for a post-rebuild test flight on Friday morning!
Thank you so much for providing a swift, cheap and very efficient service.
I shall definitely shop with you again and will also make a point of passing
on your name to other heli flyers when I’m at the field tomorrow!
Cheers, and all the best,
Andrew Lilley
Newcastle upon Tyne
Great site , great service. Keep up the the good work Alan you've done a fantastic job on this site.
C Wallace N.Ireland
As usual your service was excellent, can't fault it, Time, Post, Packing, and even a call to say its on its way. I only wish every one I dealt with was as friendly and as helpful as yourself, I sincerely hope you give these so called "Big and Best" companies a run for there money, because they are not a patch on your service.
Thanks Al.
Barry Simkins Somerset UK
Just wanted to say thanks for such a prompt service. One of the best I've so
far in the UK, actually come to think of it, the EU!
Steve Bamforth Aylesbury UK
I just wanted to say thanks very much for the superb service. Parts turned up yesterday morning, well packed, and I appreciated the personal note. I am a very very happy customer, please feel free to quote me on that!
Daniel Burrows, Tyne and Wear
Hi Alan
I have recieved the part this morning all is working now. It was the best
service i have ever had from any online suppliers.
Thanks
Richard Ashby UK
Just wanted to say thanx for the great service, ordered the goods yesterday and arrived today, excellent. Keep up the good work... Alan McLellan Carluke UK
Carlsberg don't do online helibits but if they did..................
Malcolm Bannon. N. Ireland
Your notice to us:i have ordered things from you before and will use you every time with a service like this thanx
Mark Bullement Doncaster
"Been watching this site pretty much from day one and have seen it grow -
Fast!! And for good reason. So far I've bought two complete heli's from
Alan and have to say that his level of customer service is second to none.
Even taking the trouble to email a couple of days later to make sure
everything arrived safely!! If you want excellent customer service and
prompt next day delivery then Helibits is THE place to buy from." (James
Vincenti - North Yorkshire UK)
Received parts day after ordering, thanx for the quick service. Claire Henson UK
Great site, great prices great delivery. Robin McMaster. Bolton GB
Super Service Alan and great prices. Keep up the good work. Simon McFadden Glasgow
Great service period!!!!! Corrado Steri Milan Italy
How nice it is to receive an email informing me my stuff is on the way :-)
not used to that. Clive Parrot UK
Thank you for letting me know, I received yesterday, stuck them on last night, Thank you for the instructions, I don't think I would have done such a good job without all those tips. Martin Coode UK
Hi Alan
That's what I call service:-)
This is my first dealing with helibits, and you can be sure to see further orders from myself.
Thanks again. Mike Henderson UK
Hi Alan,
I Received the parts for my Heli Thursday.
I have to say that I had heard from the newsgroups and some club members of the excellent service you have given them. It was a first for me to use internet order site, and I ordered online.
It was very easy to use. It was also nice to hear from you by your return email that the parts had been despatched the same day! Andy Mann UK
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Hi alan
yes blades arrived o/k
thank's for that quick service. i will be using you again in the future
Regards Chris
Alan,
Bought a Aerofly Pro Sim from your "used but not abused" section. It arrived in a few days in excellent condition. Just Saving up for the metal Raptor .30 Head and tail. Thanks again.
Andy Linney UK
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